Frequently asked questions

Where should I park?

We recommend the Broadway and Cypress parking garage – parking is available all day, and free for the first hour. We do not advise parking at meters, as enforcement is swift, and we cannot feed meters. Lastly, we advise you allow at least 10-20 minutes for parking before your appointment at Changes Salon & Day Spa.

How early should I arrive for my appointment?

We encourage you to arrive at least 10 minutes prior to your appointment time so you can have a few moments to unwind. If you arrive 15 – 30 at least 20-30 minutes before your facial or massage appointment you are welcome to enjoy complimentary use of our steam room. You may want to relax in our Aqua Terra Room with 16 foot water wall or commune with nature in our Garden Courtyard.

What amenities do you have?

Men’s and Women’s locker rooms offer showers and stylings aids, as well as steam rooms for use with Spa services. For your comfort and enjoyment, there is an Aqua Terra room with a 16 ft water wall, a garden terrace, and a tea bar. Wine is also available anytime on request.

Do you offer consultations?

Absolutely. We offer complimentary 15-minute consultations for most of our services, and even require it for some.

Do you offer memberships or rewards programs?

A Membership at Changes Salon & Day Spa allows you to experience a treatment(s) every month for 12 months at a discounted price. Simply select your membership package, complete an application and pay by standing order. Click here for more information.

Our Changes Perks Program allows you to accrue points towards discounts on products and services. By opting in with our Guest Service team, you can earn points by purchasing products or Gift Certificates, referring a friend, or trying a new service, among other things. Click here for more information.

What brands do you carry?

We are proud to offer Bumble & Bumble, Kevin Murphy, Nioxin and DevaCurl as professional and at home hair care. We also proudly use and carry Cosmedix for all of your skincare needs, OPI nail care, and GloMinerals makeup.

Additionally we seasonally feature lines such as Elizabeth W., Lazarus Naturals, Moroccanoil, Revitalash, The Balm, Patchology, Beekman 1802, and Dani, just to name a few.

Lastly, our hand-blended and naturally sourced line- Renew by Changes- offers body care lotions, salts and soaps in a range of scents to suit your mood.