We encourage you to arrive 10 minutes prior to your appointment time so you can have a few moments to unwind. Starting your appointment on time allows you to receive the full benefit of your complete, unhurried service.
To maintain Changes as an oasis of tranquility, please turn off your cellular phone and beeper.
Children are welcome when scheduled for services only.
If you feel another staff member would better serve you, please don't hesitate to let us know. We are a team of professionals and we encourage you to try the work of all our specialists.
Prices are subject to change.
We regret we cannot be responsible for loss or damage to personal property, including clothing and accessories. Please keep all valuables with you during your appointment.
Full day parking is available at the Broadway and Cypress parking garage. Parking validation for up to two hours is available. We do not recommend parking at meters, as enforcement is swift, and we cannot feed meters.
Locker room with amenities is available.
All services must be reserved with a credit card or gift certificate number. We kindly ask for a 24 hour cancellation notice for a single service and 48 hours for multiple services or packages. Missed appointments or late cancellations will be billed at a minimum of $15 per service. We simply charge the low cancellation fee, whether it’s a spontaneous weekend out of town or the flu bug. Your card is not billed unless your vacated appointment goes unfilled. We do our best to fill these openings—just like you, we’d much prefer to have another guest take your place! Our cancellation fee is designed to provide partial compensation for our wonderful technicians, who rely on us to manage their schedule and their career.